Recent Advice to a IT Support Specialist

Sometimes I get pinged from IT pros seeking to land an full time employment position in their respected field. This is one person that has a support background.  Here was my email response to him.

Thanks for contacting me. Unfortunately, I have moved out of recruiting and into IT Security. I’d be more than happy to help, but many of our support openings, re: help desk, reside in Waverly, IA, and doesn’t often include relocation to the candidate. I’d start networking pretty heavily. If you’re not on LinkedIn, get a profile. Join a few groups there and start telling people about your skills and weighing in on some discussions. I know you had worked for staffing firms too. I’d ping many of them to get some temp assignments, do awesome at those assignments and ask your interim supervisor if it’s ok to connect to them on LinkedIn and that your ultimate goal is to get FTE work.
It might even be a good thing to start a tech blog on or blogger. It’s free and will start showing off your knowledge beyond the resume. Then put that blog url on your resume. It’s showing your passion for IT support and your diligence on the blog. Make sure you update it consistently, that’s the key! A blog with articles every few months is not all that impressive.
I hope this helps. Good luck!

Job Opportunity MS Exchange Engineer Madison WI

My employer is looking for a MS Exchange Engineer.

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The only Engineer in a team of 4 administrators, this person will report to the IT Manager that oversees servers and storage area of our IT business area. The position is open due to an internal transfer of the member previously handling these duties.

Aside from the duties, responsibilities and requirements outlined below, this person will be responsible for the design, planning and implementation of MS Exchange Server and related technologies. The Exchange Engineer will work with architect(s) to determine direction of messaging environment as well as provide level 3 support when applicable. RightFax, Windows Server 2008 & Active Directory, MS Outlook and general storage knowledge – to include SAN/NAS, will also be needed. Experience with server-side anti-virus and malware protection technologies are also part of the position. Previous experience in an enterprise environment is preferred (5000+ mailboxes).

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IT Manager-Application Development – Madison Wisconsin

Work Location: Madison, Wisconsin

We are seeking an uncommon professional to join our team as a IT Manager-Application Development. This position is open due to an internal transfer that ocurred months ago as well as continued growth within the supported areas. A qualified candidate would have 3-5 years of experience managing a team within the app dev space. This individual will be managing a team of 5-7 application developers that support our Field Sales and B2B Marketing areas. Managing of budgets on a per-project basis ranging from 100k to $1M will be required by this person. Since this is application development, knowledge of SDLC, to include Waterfall & Agile, methodologies are preferred. The department is very project driven so project management experience would be a plus. Due to evolving changes within the area, contact & call center workflow experience would also be nice to have.

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Job – Application Developer II – Madison Wisconsin

Work Location: Madison, Wisconsin

We are seeking an uncommon professional to join our team as a Application Developer II

This is a newly-created full time employment position that requires a self-starter with a positive, can-do attitude.  Under the direction of Information Technology Management and advanced levels of professional staff, successful applicants will provide professional and technical support in the development, installation and maintenance of custom-built and vended applications supporting our Retirement Plan Services line of business.  Qualified applications will have knowledge of all phases of the system development lifecycle – and demonstrate the ability to quickly learn and apply knowledge to their day-to-day support of our application portfolio.

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